The Secret Diary of an Internet Support Worker
Feb 12th

Tooth feels better last today. Had a peep in the mirror, its a huge filling!

The supervisor said that I'd been doing really well on the newsgroups. I was dead chuffed. Supervisor also asked if I'd mind covering them again today.

Of course!

Just general moans tonight ... people complaining that they won't be able to benefit from the extra free time next week. Honestly. Some people must just like moaning.

More IP problems reported today. I rang the guy in charge of the engineers. He said they don't know what the problem is, but will keep looking into it.

How can they not know what the problem is? Thats what their job is - And apparently it doesn't get high priority.

The good news is that they seem to have fixed the midnight cut-off. That'll annoy them!

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