Second Day
January 9 2000
Apparently the person who usually does them is on the sick. Ah well, straight in there today.
Looks like the evening shift did quite a few answers yesterday, but there's still over 500 postings to get through,
Oh... actually its back to 800 again, the machine was just a little slow at downloading new messages.
I'll never cover that lot today. I'll ask the supervisor. Well what a waste of time that was. She says we're not allowed to ignore any posts, and there is no one to help me get through them.
She gave me a few hints though. The best was was to only look at the first posting in a thread. She also said I should make sure I have plenty of breaks, and relax a bit, so that I don't get stressed. I've made good headway on the posts today.
Done about 100. It got easier as I have started keeping cut and paste answers in the word processor, so I can answer quicker.
Had to tell about 20 people off for swearing. Honestly just because there are a few problems with the service they all start swearing their heads off. Its so nasty as well.
It seems they didn't like my predecessor very much. I wonder why he is on the sick.
Finally I've got onto todays postings .. although they still keep coming. There's a flurry of them about 6 o'clock when the service gets switched on, and they just keep coming. There is a lull I've noticed about 8.30. I don't know why that is ... I'll ask someone tomorrow.