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Full steam ahead on newsgroup duty. In fact there are three
of us doing the groups today. We've had to ignore the phones this
afternoon, but by 6 PM we'd caught up just about.
I can sense what replies I'm going to get to my postings. I can feel
how angry these people are. I've been putting apologies in every
posting (cut and paste).
The mail problem increased again today. Its actually a server which has
broken completely, that has been throwing wobblies for about a week now.
God help us if the press ever find out. Thank god there are no solicitors
posting in the groups. We'd be in awful trouble
then.
luckily I still have an account with a different ISP, so the awful mail
problem isn't affecting me anyway. Someone was shouting because they were
waiting for an email confirmation about some
flights to America. Fancy booking a holiday online... Some people have
no sense.
Still if they're not happy with apologies then what else can we do? The
engineers have been tinkering with it for at least
an hour today. They've gone home now muttering something about
donuts.They said they'll be back tomorrow, and we can continue with the
manual fix if we want. Unlocked 7 accounts today, only another 45,000
to do. I hope they fix it tomorrow, its a bit of a chore.
Pub tonight after work. I've been invited to go drinking with this lot,
I'm beginning to settle in.
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